Administrative Assistant; NOVA Financial Services Part-Time

Administrative Assistant (NOVA Financial Services) Part‑Time

Apply for this Administrative Assistant role at NOVA® Home Loans.

NOVA® Financial Services is a full‑service, independent financial services firm. We are an independent Registered Investment Adviser offering fee‑based portfolio management and other products. Since our launch in May 2009, our goal has been to provide clients with a customized approach to their financial planning needs. Our offices are located in Arizona and Colorado, assisting clients nationwide.

The Administrative Assistant performs a wide range of clerical and administrative duties to support the day‑to‑day operations of the branch and/or the Financial Advisor. This role serves as the primary point of contact for vendors, visitors, clients, prospective clients, and employees, both by phone and in person.

Requirements for this part‑time position include working‑in‑office at our Colorado Springs location. Remote or hybrid schedules are not available.

• Handle incoming phone calls, route calls to correct individuals or departments.
• Make outgoing calls to follow up with prospective clients regarding appointments or attendance at classes or events.
• Greet and assist clients, vendors, visitors, and employees upon arrival.
• Coordinate all TNT and courier packages with the NOVA Expediting Department.
• Prepare and process outgoing overnight and Fed Ex packages, as well as applicable mailings.
• Assist with the preparation and editing of documents, including Microsoft Word, Excel, and Adobe PDF files.
• Provide support for company announcements, events, and other marketing‑related activities.
• Perform scanning, copying, filing, and other general administrative duties as needed.
• Perform heavy data entry with a high degree of accuracy.
• Perform other duties as assigned.

• High school diploma or GED required.
• Minimum of one year of administrative experience required.
• Experience working in a high call volume office environment preferred.
• Knowledge of general office procedures and administrative practices.
• Proficiency with computer applications, including Microsoft Word, Excel, and Outlook.
• Skill in operating a variety of office equipment, including personal computers, telephones, and copiers.
• Strong attention to detail across all areas of responsibility, including data entry and written and verbal communications.
• Ability to work independently as well as collaboratively within a team environment.
• Proven ability to maintain a high level of confidentiality and discretion.
• Excellent time management, organizational, and multitasking skills with the ability to maintain accuracy under deadlines.
• Strong customer service orientation with a professional and courteous demeanor.

NOVA offers benefits to full‑time employees, including Employee Discount, Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program.

NOVA® is an equal‑opportunity employer, drug‑free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.