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ServiceNow; Software Asset Management - Software Counter development - Collierville, TN

Job in Collierville, Shelby County, Tennessee, 38017, USA
Listing for: Info-Ways
Full Time position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst
Job Description & How to Apply Below
Position: ServiceNow (Software Asset Management) - Software Counter development - Collierville, TN

Service Now (Software Asset Management) - Software Counter development - Collierville, TN

Contract

IT

Job Details

Role:
Service Now (Software Asset Management) – Software Counter development

Location:

Collierville, TN

Duration: 6+ Months

Eligibility:
Only GC or Citizens

Background Verification (BGV) will be conducted for selected candidates.

Responsibilities
  • Must have knowledge about Service Now Platform, JavaScript Programming.
  • Good knowledge of Business Rules, Client Scripts, Script Includes, Workflow Designer, Table/Form creation, and email alerts configuration.
  • Good knowledge of Service Now administration and logs.
  • Good knowledge of Software Counters, customization of software counters, custom license type creation, and contracts.
  • Good knowledge of software license, software model, procurement, and schedule tasks configuration.
  • Exposure to plugins and reporting capabilities, testing and documentation.
  • Good knowledge of data loading.
  • Provide technical support for application users and other teams, including root cause analysis (RCA) of issues/problems.
  • Respond within defined timelines (SLA); work under pressure, providing excellent customer service and communication skills.
  • Having Service Now Administration Certification is a plus.
Qualifications

Experience and knowledge as outlined in responsibilities.

Contact/Response Requirements

Please respond with your resume and the requested details:

  • Full Name
  • Work Authorization
  • Contact Number
  • Email
  • Skype
  • Current location
  • Willing to relocate
  • Rate/hr

All your information will be kept confidential according to EEO guidelines.

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