ServiceNow; Software Asset Management - Software Counter development - Collierville, TN

Service Now (Software Asset Management) - Software Counter development - Collierville, TN

Contract

IT

Role:
Service Now (Software Asset Management) – Software Counter development

Location:

Collierville, TN

Duration: 6+ Months

Eligibility:
Only GC or Citizens

Background Verification (BGV) will be conducted for selected candidates.

• Must have knowledge about Service Now Platform, JavaScript Programming.
• Good knowledge of Business Rules, Client Scripts, Script Includes, Workflow Designer, Table/Form creation, and email alerts configuration.
• Good knowledge of Service Now administration and logs.
• Good knowledge of Software Counters, customization of software counters, custom license type creation, and contracts.
• Good knowledge of software license, software model, procurement, and schedule tasks configuration.
• Exposure to plugins and reporting capabilities, testing and documentation.
• Good knowledge of data loading.
• Provide technical support for application users and other teams, including root cause analysis (RCA) of issues/problems.
• Respond within defined timelines (SLA); work under pressure, providing excellent customer service and communication skills.
• Having Service Now Administration Certification is a plus.

Experience and knowledge as outlined in responsibilities.

Please respond with your resume and the requested details:

• Full Name
• Work Authorization
• Contact Number
• Email
• Skype
• Current location
• Willing to relocate
• Rate/hr

All your information will be kept confidential according to EEO guidelines.