Event Coordinator, Retail

Overview

Join to apply for the Event Coordinator role at Michaels Stores

Store - PHI-COLLEGEVILLE, PA

• Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.
• Deliver friendly customer service by helping customers shop at our store and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
• Event Coordination: plan and coordinate multiple events at once; engage with clients of all ages; demonstrate and instruct party participants; facilitate party add-ons; communicate events with clients and store team members; complete administrative tasks; adjust plans based on client feedback; create backup or emergency plans; ensure client satisfaction; uphold cleanliness and safety; set up, break down, and clean before and after each event.
• Customer
  
  Experience:
  
  help customers locate products, provide solutions, enroll customers in Rewards programs, assist with BOPIS/SFS, participate in truck unload, stocking, planograms, SISO, and AD set duties; maintain merchandise recovery and safety programs; adhere to SOPs and company policies.
• Cross trained in Custom Framing selling and production.

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with guests and co-workers.
• Excellent people skills; experience working with children and children’s events; strong communication (written, verbal, nonverbal) and listening skills; organizational and creative problem-solving abilities.
• Retail and/or customer service experience required.

• Ability to remain standing for long periods; move throughout the store; regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment; reasonable accommodations available.
• Public retail store setting; some areas climate controlled; some outdoor work if assigned; nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

EEOC information and posters provided as required;
Michaels is an Equal Opportunity Employer.