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IT Support Technical Support HelpDesk/Support Desktop Support

Desktop Support Specialist - ITIL & SLA Focus

Job in Collegeville, Montgomery County, Pennsylvania, 19426, USA
Listing for: Info-Ways
Full Time position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
A technology services company is seeking a Desktop Support professional in Collegeville, PA. The role focuses on customer service, managing operations, and ensuring high-quality service delivery. Candidates should have strong experience with Windows and Mac systems, as well as printer troubleshooting skills. Responsibilities include resolving escalated issues, leading end-user provisioning, and delivering operational reports. The position offers a full-time commitment within standard business hours, occasionally requiring extra hours.
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