Telehealth Facilitator - On-site

Overview

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Telehealth Facilitator - On-site

Compensation Information: $22.73 - $25.25 / hour

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:

• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:

• Daily Pay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

Eligibility for perks and benefits varies based on employee type and length of service.

Now is your moment to make a difference in the lives of the underserved. If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

The Telehealth Facilitator supports the coordination, tracking, and implementation of telemedicine services across the assigned region by assisting with program setup, provider alignment, technology onboarding, and site communication. In this role, the facilitator also delivers ongoing technical support, manages provider and vendor scheduling, and ensures accurate clinical documentation through scribe responsibilities. Additionally, this position provides regional coverage for Clinical Coordinator and Phlebotomist needs as operationally required.

• Support new telemedicine program launches, including intake review, provider alignment, site communication, technology setup, and workflow coordination.
• Provide ongoing technical support to sites using telemedicine services.
• Coordinate telemedicine provider and vendor schedules across multiple facilities.
• Create and distribute program communications according to established communication plans.
• Perform clinical support functions as needed, including scribing, clinical coordinator coverage, phlebotomy duties, and regional travel.

Education

• Successful completion of an accredited CMA Course.

Experience

• Experience using Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Licenses/ Certifications

• Medical assistant certification.

We celebrate diversity and are committed to creating an inclusive environment for all employees.