Associate Director of Student Financial Services -Aid

Summary and Scope of Position

The Associate Director (AD) of Student Financial Services-Aid plays a significant role in the enrollment operation of Ursinus College. As a crucial leader in the Office of SFS, the AD acts as a significant support for the Director of SFS in strategically implementing a highly efficient, team-based enrollment management model.

The AD will be responsible for the administration of financial aid in coordination with the Director of SFS and Enrollment Systems Analyst.

• Assist with implementation and maintenance of electronic policies and procedures to assure compliance with state, federal, and institutional regulations
• Oversee student eligibility determination (e.g. needs analysis, verification, comment code resolution, professional judgement)
• Process all data uploads/downloads and imports/exports relating to the financial aid module within Colleague SIS (i.e. daily reporting of ISIR records and maintenance of College’s connection to ED)
• Run periodic assessment reports with the purpose of accurate calculation and allocation of aid resources (i.e. R2T4, federal loan and grant variance reporting)
• Authorize disbursement of aid to student accounts in a timely and accurate manner
• Assist Enrollment Systems Analyst with development and mailing of electronic and paper communications on behalf of SFS in coordination with Director of Enrollment Marketing
• Responsible for monitoring the completion of Entrance Counseling and Master Promissory Notes, Exit Counseling processing, and reconciliation for Federal Title IV Aid programs
• Package financial aid awards for both prospective and returning students
• Counsel students and parents on financial aid and basic student account matters as needed
• Attend appropriate professional conferences and seminars as approved by the Director of Student Financial Services
• Participate in the data gathering and coordination for a successful annual financial aid audit
• Host/cohost Financial Aid Nights and other financial aid presentations both on and off campus in conjunction with admission events and other offices as needed
• Supervise Financial Aid Counselor and/or Assistant Director of SFS-Aid
• Supervise SFS student worker (if applicable)
• Participate in Appeal Review Committee
• Maintain Cash Course financial literacy platform
• Oversee social media accounts and creation of digital monitor announcements
• Other duties as assigned by the Director of Student Financial Services

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Job responsibilities and activities may be modified or changed at any time with or without notice. Job descriptions will be audited periodically by the Ursinus Human Resources department to ensure they are up-to-date and reflect the essential responsibilities and duties of the job.

• Bachelor’s Degree and 5+ years of progressively responsible financial aid administration with in-depth knowledge of federal, state and institutional regulations
• Experience in providing high level of customer service and engagement
• Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
• An in-depth knowledge of, and passion for, the liberal arts
• Demonstrates commitment to diversity in the workplace and in the student population
• Excellent written and oral communication skills
• A collaborative and transparent approach to problem-solving
• A desire to join and foster a dynamic, transformative campus culture
• Ability to work nights and weekends on an as-needed basis