Bursar Representative

The Bursar Representative assists the Bursar in performing daily operations while providing stellar customer service to all Ursinus customers. This position plays a vital role in ensuring all student accounts are maintained and all customer inquiries are addressed.

• Assists the Bursar in billing students for their tuition and fees.
• Cash receipt all incoming payments and deposits to student accounts
• Manage the Tuition Insurance claims processing and account reconciliation.
• Manage Health Insurance waiver process and account reconciliation
• Oversee monthly tuition payment plan reconciliation.
• Process student refunds on weekly basis
• Backup point of contact for calls, emails, and walk-ins behind concierge.
• Assist with providing student account information to families during campus events
• Assist with entering adjustments to student accounts resulting from student withdrawals, leaves, dismissal, or graduation including the allocation of student deposits as needed
• Assist with collection of past due accounts including working with collection agencies on assignments and changes to account balances and return of accounts
• Assists students in solving tuition-related questions.
• Performs other related duties as assigned or requeste

• Preferred: 2-year Associate’s Degree or related experience
• Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
• An in-depth knowledge of, and passion for, the liberal arts
• Demonstrates commitment to diversity in the workplace and in the student population
• Excellent written and oral communication skills
• A collaborative and transparent approach to problem-solving
• A desire to join and foster a dynamic, transformative campus culture
• Ability to work nights and weekends on an as-needed basis