Assistant Floor Supervisor - Village Market

Location

Village Market

Full-time, Hourly

$18.10 - $24.42/hr.

Primary responsibilities include assisting the Floor Supervisor in all areas of the Grocery and Housekeeping departments, with secondary assistance in other departments if needed; to assist with the supervision of Grocery and Housekeeping departmental student employees; to open or close the store when scheduled; to effectively run a cash register when assigned.

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Observe and enforce all store rules and university policies;
• Maintain a neat, well-groomed personal appearance and adhere to the store’s dress policy;
• Observe shift operating hours at all times as scheduled or assigned by the store manager;
• Be able to multi-task well, especially in fast-paced environments/situations;
• Adhere to all local, state, and federal health and civil code regulations throughout the store;
• Follow the Floor Supervisor’s training in the receiving, unloading, handling and stocking of merchandise from any vendor
• Professional handling of customer complaints and provide satisfaction when possible;
• Ensure favorable store image to customers by maintaining a clean, attractive and friendly store;
• Maintain good communications with all store employees;
• Greet all customers and provide them with prompt and courteous service;
• Effectively and efficiently run a cash register when assigned after sufficient training;
• Perform other reasonable duties and assignments as directed.

• Assist with the handling and inputting of financial and inventory documents including invoices and credit memos into the store’s computer system (after sufficient training);
• Maintain, safeguard and forward all department-related financial reports and documents to each respective department head according to company policies and procedures;

• Assist with the supervision and work alongside all Grocery department student workers in stocking, fronting and blocking to ensure refrigerated and frozen coolers, store shelves and other displays are fully stocked and faced at all times according to department standards;
• Keep merchandise rotated in accordance with store policy and product code dates, pull all expired merchandise, and inform/assist the Floor Supervisor of any situations that need attention;
• Ensure approved procedures are followed for receiving product, price marking and restocking to ensure quality protection and product rotation;
• Assist with performing daily, weekly and semi-yearly inventory related tasks.

• Assist with the supervision and work alongside all Housekeeping department student workers to maintain cleanliness in all assigned areas (sales floor, backstock and receiving, front offices, restrooms, foyer, front of store, sidewalks & eating areas);
• Promptly answer housekeeping calls and handle areas needing attention.

• Follow protocols to emergencies or potential safety hazards such as spills, broken glass or plastic containers that contain liquid products;
• Keep watch for failures in refrigeration equipment during regularly assigned tasks;
• Ensure that all equipment used in the department is maintained in good working order.

• Ensure that receiving policies and procedures are complied with to protect store assets;
• Open and close the store when scheduled to keep staff and store assets safe and secure;
• Observe security standards by staying alert and being aware of customer actions and behavior;
• Notify management or security and call attention to any abnormal behavior noted;
• Maintain effective security standards and procedures for all areas within the store.

To perform this job successfully, an individual must be able to perform all of the duties described in the preceding in an efficient and competent manner. The requirements and conditions listed below are representative of the minimum levels of knowledge, skill, experience, and/or ability required. Some requirements may be modified to accommodate individuals with disabilities.

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