Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team. Pay rate: $13.50 to $22.40 per hour. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. A minimum of 1 year retail management experience is required.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.17 per hour on top of your hourly rate.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, etc.) in accordance with laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Ability to assist customers in exterior areas or retrieve products stored externally.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Should be able to work in multiple locations as business needs dictate.
• Flexible retail schedule based on business needs, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details are provided during the interview process.

The information contained in this description is not an all-inclusive list of duties. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. An arbitration agreement may be required for disputes. Payrates will not be below applicable local minimum wage requirements.

* Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees apply.
** First Cash 401K is available to employees 21+ at eligibility.
*** Maximum base pay rate derives from experience and skills.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other…