Retail Store Management Trainee

Retail Store Management Trainee - 2404 role at First Cash
. This role is designed for external retail assistant managers and store managers who are interested in fast-tracking into a Store Management position and requires a minimum of 1 year of retail management experience. Pay range: $13.50 to $22.40 per hour
.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available after the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Ability to earn unlimited commission above hourly base rate.
• Vacation:
  One week after six months, additional week after one year, two weeks after each subsequent anniversary; 120 hours after five years (adjusted for state/local requirements).
• Sick/personal time: 8 hours after 6 months to first anniversary; 16 hours each anniversary thereafter years 2-5; 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting minimum program requirements.
• Access to over 10,000 discounts with First Cash Perks.
• Auto-enrollment in 401(k) after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is responsible for day-to-day store operations and promoting a positive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations and Customer Satisfaction. The position sets the tone for a customer-centric environment.

Additionally, this position analyzes store financial statements to ensure financial goals are met and supports asset protection programs, store promotion, and new customer acquisition. Employees work with jewelry and general merchandise, including tools, electronics, firearms (FFL locations), and more.

This position offers an hourly wage with potential commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

(This is a representative list of duties and not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, including cash drawers and merchandise, following procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and enterprise reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to convey the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand, walk, bend, climb, push, and pull; able to work extended periods as required by law.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May need to assist customers outside the building or retrieve products stored in exterior storage.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week (hours vary by business needs).
• Computer literacy and ability to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Bilingual applicants are encouraged to apply.
• Commission Plan Information:
  Store Manager Trainee has potential to earn 2-8% commission based on gross profit from personal performance; details provided during interview.
• Earned Wage Access is provided by Net Spend; signup required;…