Key Management

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Looking for a place where your work matters? Napa Flats offers a fun, fast-paced environment with scratch-made food, teamwork, and real opportunities to grow.

As a part of our Front-of-House team, you play a major role in connecting customer service to guest satisfaction. Every position in the restaurant—though different in responsibility—is equally important in creating a memorable guest experience. Our FOH team works together throughout each shift to ensure the restaurant runs smoothly, efficiently, and with genuine hospitality.

At Napa Flats, no role is “better” than another. We succeed because we rely on one another, communicate clearly, and uphold our shared mission:
Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel, and touch.

• Support daily FOH operations with professionalism and efficiency
• Lead by example and help set expectations for team performance
• Maintain strong guest and employee relationships
• Assist with scheduling, shift management, and team communication
• Perform opening and closing procedures
• Execute and oversee orders accurately and in a timely manner
• Assist with creating and placing product orders
• Ensure cash-handling accuracy and accountability
• Solve problems quickly and confidently
• Support and reinforce Napa Flats standards of service and hospitality
• Work efficiently in multiple FOH positions as needed
• Maintain food, liquor, and wine knowledge to answer guest questions
• Help uphold cleanliness, organization, and operational flow

• Certificates of qualification (if applicable)
• Loyal, dependable, and trustworthy
• Charismatic and approachable leadership style
• Strong communication skills
• Responsible and committed to operational excellence
• Solid restaurant and FOH operational knowledge
• Excellent problem-solving and critical-thinking abilities
• Experience with scheduling, cash handling, and order execution
• Ability to multitask and remain calm in high-pressure situations
• Demonstrates leadership qualities and team-first attitude
• Meets and upholds Napa Flats’ service and performance standards

…and much more as you grow with us! Great food. Great people. Real growth.

Join the Napa Flats team today!