Cemetery Operations Supervisor

Under the direction of the Park Operations Manager, the Cemetery Operations Supervisor oversees, manages, and actively participates in the daily operation and maintenance of the City’s cemeteries; meets with customers to review burial options and assists with the selection of burial locations for both pre‑need and immediate needs; and ensures the cemeteries are maintained to a high standard of appearance and care.

• Coordinate with administrative staff with all cemetery sales, burial requirements, scheduling of internments, funerals and burials, maintenance of required records, and coordination with monument companies through the City’s online permitting process, including locating and marking burial plots for monument placement.
• Plan, organize and participate in the daily maintenance and repair work of the two municipal cemeteries and landscape beds throughout the park system, including but not limited to scheduling and supervising crew in performing cemetery and columbarium maintenance activities, columbarium entombment and other related tasks such as planting and trimming hedges and shrubs, grading and sodding graves, seeding, watering, fertilizing and performing irrigation repairs.
• Establish and maintain effective working relationships and communication with other employees and the general public including bereaved families, funeral homes, grave service companies, monument companies, etc., and resolve difficult and sensitive problems, issues, complaints, requests in a timely manner.
• Responsible for and/or oversee (directly/indirectly) the following for all assigned staff including volunteer: training, motivating and evaluating staff; working with employees to correct deficiencies; identifying and resolving employee concerns and/or problems, directing work; completing employee performance evaluations; and making hiring, termination and disciplinary decisions or recommendations.
• Enforce departmental and City policies and procedures, assist with divisional policy and job descriptions revisions.
• Enforce rules and regulations established for the operation of the city’s cemeteries, including an annual review of ordinances related to the cemeteries to ensure best practices.
• Assist in the preparation and administration of cemetery division’s budget.
• Responsible for routine inspections and repairs of facilities, vehicles, equipment, and infrastructure within the cemeteries and maintaining records of inspection and repairs.
• Responsible for purchases, collecting bids, and writing specifications for division supplies.
• Operate hand and power tools such as shovels, string trimmer, chain saw, etc. Inspect, operate and coordinate maintenance of power equipment and vehicles with city’s Fleet Maintenance division.
• Perform other related duties as assigned, including but not limited to assisting with preparing for special events as needed.

Required:

• High school diploma or GED equivalent, and two (2) years of experience related to area of assignment; including one (1) year of supervisory experience; or an equivalent combination of education and experience.
• Valid State of Texas Driver’s License
• Possess a Non-commercial Applicator License issued by the Texas Department of Agriculture (TDA) or the Structural Pest Control Board, or the ability to obtain within (12) months from hire date.
• Knowledge of landscape maintenance operations
• Experience with excellent customer service in a variety of situations
• Excellent written and oral communication skills
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Availability and willingness to work on-call, emergency response, weekends, evenings, and holidays.

SPECIAL REQUIREMENTS:

Drug Screening :
Due to the safety and/or security sensitive nature of this position, individuals shall be subject to pre-employment or pre-placement drug and/or controlled substance testing as outlined in City policy.