Sr Operations Manager - Texas A&M University - College Stations, Tx

Overview

Senior Operations Manager — SSC Services for Education. SSC is known for our expertise, commitment, and value; and we believe our people are our greatest asset. By utilizing associates’ knowledge and experience alongside SSC’s training, supportive management, and competitive wage and benefit packages, we have developed a workforce that differentiates us from competitors. SSC Services for Education is a nationwide best-in-class facility service provider.

As a member of Compass Group, North America, we empower our associates to direct their own future and support them every step of the way.

This position is eligible for an Employee Referral Bonus. If you know someone qualified for this role, refer them via the job search in People Hub and send them a link to apply. You can check referral status through your profile in Careers in People Hub by selecting referral tracking. For Employee Referral guidelines and the Compass Employee Referral Policy, email

Working as Sr Operations Manager, you will be responsible for the overall operations of the maintenance department, including mechanical and/or trades operations at Texas A&M University. You will coordinate all work activities of maintenance personnel and supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, ensuring customer satisfaction through high quality standards while maintaining a safe and equitable environment.

You will assign duties, inspect work, and investigate complaints regarding maintenance services, taking immediate corrective action. You will secure and assure that all equipment is maintained and in working order. You will train, discipline, and recommend dismissals of employees. As a liaison between building occupants or administrators and supervisors, you must effectively communicate directives from managers, building occupants, and administrators to staff.

• Communicates between various shifts to ensure applicable completion of tasks.
• Trains workers in maintenance methods and procedures and proper operation of equipment.
• Issues supplies and equipment to workers to ensure quality and timely delivery of services.
• Performs daily inspections and follows through on all assignments to ensure task completion.
• Cross trains and develops personnel for multiple positions.
• Holds weekly staff reports and inspections.
• Meets with staff weekly to review task completion and future projects.
• Secures building after completion of work.
• Guides completion on projects to ensure they are completed timely and within budget.
• Reports budgetary issues.

• College degree preferred.
• Strong work ethic, initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills in one-on-one and group settings.
• Ability to engage and motivate staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills with the ability to prioritize.
• Excellent time management skills.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, see the paid time off benefits information.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws.

Applications are accepted on an ongoing basis. SSC maintains a drug-free workplace.