IT Technician

IT Technician at Reynolds and Reynolds Company – College Station, TX. You will be part of a team providing in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While primary focus is on end-user workstation devices, you will also be responsible for managing network devices, VoIP, Active Directory accounts and email administration, and supporting a variety of applications.

There are opportunities to work on special projects to research new technology and solve more complex problems. We are looking for IT professionals who are responsible, dependable, and committed to building a long-term career in information technology. You must be a self-starter and goal-driven team player with solid organizational skills and keen attention to detail.

• Respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
• Provide in-house PC hardware and software support for Reynolds and Reynolds associates.
• Manage network devices, VoIP, Active Directory accounts and email administration; support a variety of applications.
• Work on special projects to research new technology and solve more complex problems.

• Ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing.
• Ability to identify colors necessary to terminate and inspect Cat 6 cables.
• Ability to sit at a desk or stand and walk for the duration of the shift.
• 2-year IT degree or equivalent experience; A+ Certification is a plus.
• Professional, strong work ethic.
• Desire to work in a fast-paced environment with strong prioritization skills.
• Strong technical skills in hardware and software troubleshooting.
• Excellent customer service skills through verbal and written communication.
• Flexible work schedule with ability to work evenings or weekends with travel as needed.
• Valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.

We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

• Location:
  
  College Station, TX
• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Software Development, Motor Vehicle Manufacturing, and Advertising Services