Administrative Associate III - Medical Records

Radiology and Advanced Imaging Department at the Veterinary Medical Teaching Hospital as an
** Administrative Associate III**. In this role, you will support imaging and medical records operations while serving as a key liaison between clinicians, staff, referring veterinarians, and clients. You will play an essential role in ensuring timely, accurate handling of diagnostic images and medical records that directly support patient care.
* This role offers a
** unique opportunity to build specialized experience
** in
* veterinary medical imaging workflows*,
* electronic medical records*, and
* health information management*.
* You will
** collaborate closely with veterinary professionals
** in a
* mission-driven teaching hospital*, playing an important role in supporting
** high-quality clinical care, education, and research**. Your contributions will directly support an environment dedicated to learning, innovation, and exceptional patient outcomes.

Education:

High school diploma or an equivalent combination of education and experience.

Experience:

Three (3) years of experience in general office, clerical, or administrative work.
* Associate’s degree in Business Administration, Medical Records Management, or Health Information Technology.
* Specialized training in medical terminology.
* Experience working in a medical, veterinary, or healthcare setting.
* Three (3) years of experience in administrative support roles involving medical or sensitive records management.
* Medical Office Administration Certificate, Medical Records Certification, or Medical Records/Coding Certification.
** Salary:**$15.85-$19.00.;
Compensation will be commensurate based on the selected hire’s education and experience.
** Schedule/

Location:

** Monday-Friday; 8:00am-5:00pm/College Station, TX
* Receive, import, and export diagnostic imaging studies to and from referring veterinarians, internal services, faculty, clients, and external facilities in accordance with departmental SOPs.
* Verify files for completeness, accuracy, and compatibility before import into PACS.
* Convert imaging files to DICOM format and ensure proper association with patient records and imaging orders.
* Perform quality checks and address basic image or metadata issues.
* Maintain accurate patient demographics and exam labeling.
* Coordinate with Medical Records, IT, clinicians, and external partners to resolve transmission issues.
* Document all image import/export activity and comply with privacy and data security standards.
* Assist with training staff and student workers as assigned.
* Forward medical records and related communications to appropriate recipients.
* Ensure documentation is complete and accurate within the EMR.
* Resolve failed deliveries and resend records as needed.
* Obtain and verify authorization forms prior to record release.
* Review, process, and attach documentation and imaging records in PACS and EMR. Administrative Support and Medical Records
* Apply and communicate policies related to imaging and records duties.
* Modify and maintain forms and records.
* Safeguard sensitive medical and client information.
* Maintain office supplies and equipment.
* Support departmental operational needs.
* Respond to phone and electronic inquiries from clinicians, clients, and referring veterinarians.
* Confirm and document all image imports and exports in PACS and EMR.The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS.The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.

Each member institution provides equal opportunity and access to all students, employees and prospective employees.
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