Cash Application Specialist

Our client is a growing organization within a large, essential-services industry that is modernizing how products are delivered nationwide through a technology-enabled, network-based model. The company supports large, multi-site customers across industries such as healthcare, food & beverage, construction, and manufacturing by managing complex logistics and payment processes  client is currently looking to add a Cash Application Specialist to their team.

Salary/Hourly Rate: $40k + up to 10% Annual bonus opportunity

The Cash Application Specialist is responsible for ensuring accurate and timely application of customer payments across multiple channels, including ACH, credit cards, and lockbox deposits. This role partners closely with Accounts Receivable, Billing, Customer Service, and customers to resolve discrepancies and maintain accurate customer accounts in a fast-paced, high-volume environment.

• Accurately apply customer payments received via ACH, credit card, and lockbox within the ERP system.
• Research and resolve unidentified, short-paid, or misapplied payments promptly.
• Manage customer credit card accounts, including monitoring declined or expired cards and obtaining updated payment details.
• Collaborate cross-functionally with Accounts Receivable, Billing, and Customer Service teams to resolve payment discrepancies.
• Identify opportunities for process improvements to increase efficiency and accuracy.

• 2+ years of experience in cash application, accounts receivable, or a related accounting role.
• Hands-on experience with ACH, lockbox, and credit card payment processing.
• Strong attention to detail, organization, and time-management skills.
• Ability to independently research and resolve payment discrepancies.
• Strong communication skills with a customer-first mindset.

• Experience working in a high-volume, transactional accounting environment.
• Familiarity with ERP or accounting systems (e.g., Salesforce, Microsoft Navision, Business Central).
• Proven ability to collaborate across departments.
• Strong problem-solving and critical-thinking skills.
• Interest in continuous learning and process improvement.

• Associate's degree in Accounting, Finance, or a related field is preferred (or equivalent experience).

• Health benefits effective on day one.
• Hybrid work model (remote Mondays and Fridays after training).
• Paid parental leave for birth or adoption.
• Professional development and learning resources.
• Wellness programs, including free counseling services.
• Competitive compensation within a growth-oriented, collaborative environment.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

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