Administrative Associate - Medical Records

Overview

Job Title
:
Administrative Associate - Medical Records

Agency
:
Texas A&M University

Department
:
Vet Med-Teaching Hospital

Proposed Minimum Salary
:
Commensurate

Job Location
:
College Station, Texas

Job Type
:
Staff

Are you a detail-oriented individual with experience with electronic medical records, exceptional communication skills, and a passion for providing exceptional service? As an Administrative Associate, you’ll play a crucial role in supporting the Medical Records department at the Texas A&M Large Animal Hospital. In this role, you will provide administrative and medical records support and ensure accurate handling of sensitive information to keep operations running smoothly.

If you’re organized, friendly, and excited to make a positive impact, we want to hear from you!

• Information Management:
  Support accurate and timely handling of medical records and related documentation to maintain compliance and quality care.
• Collaborative Impact:
  Work closely with a dedicated team of veterinary professionals, contributing to a positive and productive work environment.

• Administrative Associate III:
  High School Diploma or equivalent combination of education and experience and three years in general office or clerical work.
• Administrative Associate V:
  High School Diploma or equivalent combination of education and experience and five years in general office or clerical work.
• Our current greatest need is for Administrative Associate III and Administrative Associate V.

A well-qualified candidate for this position will also possess:

• A degree in Business Administration, Medical Records Management, Health Information Technology.
• Specialized training in medical terminology and/or work experience in a medical setting—hospital, veterinary hospital, or other health care settings.
• Three years of related experience in administrative supporting job duties to include medical records or sensitive records management.
• Medical Office Administration Certificate, Medical Records Certification, Medical Records/Coding Certification.
• Proficient in Microsoft Office.
• Ability to multi-task and work cooperatively with others. Strong oral and written and interpersonal communication skills.

Salary
:
Starting at $15.85 - $19.00/hour. Compensation and classification are based on the needs of the department and the analyses of the above qualifications during the recruitment process.

Schedule/Location
:
Located in College Station, TX, this onsite role has a typical schedule of Monday through Friday, 8am to 5pm.

Please note:

Persons in this position are considered essential when the University declares an emergency, campus closure, class cancellations, etc., and are therefore required to report to work and remain on duty unless/until relieved by the direct supervisor.

Apply
: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.

• Administrative Support & Medical Records Management:
  Provides advanced administrative support and coordinates daily office activities, workflow, and resolution of sensitive, confidential matters. Schedules meetings and special events. Maintains and updates agency records, forms, and online materials while ensuring medical record integrity and confidentiality. Oversees retrieval and posting of medical records, emails, and fax logs; coordinates insurance requests and ensures accurate communication with service departments. Manages office supplies and equipment.
  
  Oversees document gathering for Open Records and compliance requests from the Texas Board of Veterinary Examiners. Prepares paper records for scanning and ensures accuracy of discharged records.
• Communication & Client Interaction:
  Serves as backup for phone lines and oversees email and fax communications related to medical records. Ensures timely and accurate information flow between clients, referring veterinarians, and service departments.
• Office Support & Process Improvement:
  Recommends process improvements and administrative…