Compliance Administrator

Overview

At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries.

We’ve been recognised as a Great Place to Work®! And we’re proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women.

At Eakin Healthcare, we’re united by one mission: working together to improve lives - just like we’ve been doing for over five decades.

We’re good at what we do – come and join us and you can benefit from:

• Blended Working
• Bonus
• 25 days holiday plus bank holidays (pro rata)
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking

Reporting to the Senior Regulatory Affairs Specialist, the Compliance Administrator based at the Coleraine site supports the group in identifying, achieving, and maintaining medical device regulatory compliance requirements. This role is a fixed term maternity cover contract for approx 6‑9 months. Part‑time hours may be considered.

• Provide a comprehensive range of administrative and operational support services to enable the Regulatory team to work efficiently and effectively.
• Collate information and prepare documentation to support the effective operation and management of the Regulatory department.
• Manage filing, document control, and administrative systems to ensure information is accurate, secure, compliant, and readily accessible.
• Provide day‑to‑day support and guidance to allocated team members to support their development and achievement of objectives.
• Ensure all administrative activities are completed accurately, on time, and in full.
  
  Act as a primary point of contact for queries, emails, and issues, ensuring timely and professional responses.
• Perform accurate data entry, ensuring all systems are maintained, up to date, and essential documentation is appropriately managed.
• Use Microsoft Excel and other Microsoft Office tools to produce regular reports and maintain tracking logs.

• Provide effective administrative support during internal, external and unannounced regulatory audits.
• Respond promptly and accurately to requests from internal departments to support overall business operations.
• Demonstrate improvement in the efficiency, responsiveness, and effectiveness of the Regulatory Affairs function.
• Support the Regulatory team in achieving and maintaining compliance with applicable regulations and standards, including EU MDD, UK MDR, EU MDR, ISO 13485, MDSAP and other national regulatory authorities in countries where our products are used.

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

• Strong organisational and multitasking.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Attention to detail.
• Educated to GCSE level or equivalent.

• Experience in office administration.

• Operations
• QARA Teams
• R&D
• Commercial Teams

• Customers, Distributor, Importers and Authorised Representatives.
• Suppliers

• Ability/willingness to develop within the
• Ability/willingness to attend training courses in relation to the role and the needs of the department.

Building partnerships and working collaboratively with others to meet shared objectives.

Planning and prioritizing…