Medical Receptionist

Join a welcoming medical practice in the Coleraine area in a key front-of-house role supporting both patients and clinicians. As the first point of contact, you’ll manage reception and administrative duties, ensuring the smooth day-to-day running of a busy GP surgery while delivering a high standard of care, professionalism, and confidentiality.

• Provide a friendly and professional front-of-house service for patients and visitors.
• Manage incoming calls, appointment bookings, and general enquiries efficiently using the practice’s clinical systems.
• Register new patients, update records, and maintain accurate and confidential data in line with GDPR requirements.
• Support GPs, nurses, and practice staff by preparing documentation, managing correspondence, and maintaining workflow.
• Process repeat prescriptions and referrals in accordance with practice procedures.
• Handle patient payments and issue receipts when required.
• Prioritise tasks effectively in a busy environment while maintaining a calm and approachable manner.
• Assist in general administrative duties such as filing, scanning, and managing incoming/outgoing post.

• GCSE English Language Grades A-C or equivalent.
• Strong administration and IT skills - confident using MS Office and clinical systems (EMIS, Vision, or similar).
• Previous experience in a similar role
• Confident communication skills and strong, professional telephone manner.

About the role:

Competitive salary
37.5 hours a week Temporary role (approx 3 months with a view to be extended to permanent)

Area:
All of Northern Ireland
Closing date: 13 Feb 2026