Emergency Department Clerk

Job Summary: Under the direct supervision of the RN and ultimately to the Nurse Manager, performs the secretarial duties in the Emergency Department while functioning as the focal communications source in the nursing station.

Shift: Days, 7a - 7p
Schedule: Full-Time

• Communicates and coordinates admission, discharge, transfer, and death of patients in the Emergency Department.
• Collects data, photocopies information, answers telephone, takes messages, directs calls, and enters information into the computer with a high degree of accuracy.
• Operates and troubleshoots basic office equipment.
• Picks up and delivers specimens, documents, and other items.
• Supports the department during crisis by functioning as a liaison with other departments and the public.
• Prepares and maintains patient records according to standards/policy, including data collection.
• Ensures adequate stock of office supplies and keeps the work area organized.
• Shows compassion and empathy for coworkers, patients, and families.
• Possesses strong customer service skills.
• Performs any other job‑related duties as indicated.

• Education: High school diploma or equivalent.
• Skills: Ability to read, write, and speak English; excellent communication skills and telephone etiquette; basic math; strong data entry skills; ability to work in a changing environment, be open to new ideas, and function quickly in stressful situations.
• Certifications: BCLS.
• Physical Requirements: Frequent prolonged standing/sitting; must be able to see, hear, and move fluidly.
• OSHA Exposure Classification: Risk of exposure to communicable diseases.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Insight is an Equal Opportunity Employer.