SSVF Intake Coordinator

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The SSVF (Supportive Services for Veteran Families) Intake Coordinator serves as the first point of contact for Veterans and their families seeking housing services. This role conducts comprehensive assessments to determine program eligibility, collects and verifies required documentation, and connects eligible Veteran families with supportive services. For participants who do not meet eligibility criteria, the Intake Coordinator provides referrals to appropriate community resources.

Additionally, the Intake Coordinator provides Rapid Resolution services, assisting Veterans and their families in securing stable housing during housing crises, often by leveraging participants’ existing social networks to prevent homelessness.

Bachelor’s degree in social work or related field and two years of related experience required. Effective verbal and written communications skills and interpersonal skills required. Ability with training to use computerized case management applications to enter and track participant information; ability to understand and explain program details and workflow required.

Experiential knowledge as a military veteran and/or with homelessness; training, education, or experience with social services support desirable. Knowledge of the HUD Homeless Management Information System desired.

Anticipated Pay Range $50,000-$60,000

Special Conditions A probationary period may be required, Contingent on continued funding, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is ineligible for telework due to the essential functions, Background Check required for this position

FLSA Exempt

Union Position Yes, UVMSU

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Open Date

Job Open Date 03/02/2026

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground:
Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Position Title

Community Outreach PC1 X

Posting Number

S5954PO

Department

COM Support Serv Vet Families/55020

Position Number

Percent of Full-Time

1.0

Standard Hours at 1.0 FTE

37.5

Term (months per year)

12

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