Laboratory Solution Project Manager

Essential Functions and Responsibilities:

Lead and manage project teams, assign and coordinate tasks, provide guidance and motivation to team members

Successfully manage multiple projects simultaneously, from initiation & planning to closure, while keeping project documentation up to date and communicating with key stakeholders the status of projects

Collaborate with key stakeholders, including clients, internal cross-functional teams, and business partners

Develop comprehensive project plans, including timelines and resource allocation

Procure adequate resources to achieve project objectives in planned time frames and manage day-to-day project activities

Monitor project progress, ensuring adherence to timelines, budgets, and quality standards, and make necessary adjustments to keep projects on track

Identify potential risks early on and develop proactive measures to mitigate their impact on project outcomes

Track and resolve project issues with timely and effective communication of status, including clear identification of owners, action items, and targeted dates for resolution

Act as an internal quality control check for the project team

Recognize up and down stream impacts and act as needed to ensure the success of a project

Escalate issues as appropriate to ensure successful completion of projects, including immediate escalation to leadership on any issues impacting service delivery

Conduct regular project status meetings, providing updates to stakeholders, addressing concerns, publishing meeting minutes, and ensuring effective communication throughout the project lifecycle

Manage all aspects of multiple projects to ensure the overall portfolio is aligned to and directly supports the achievement of strategic objectives

Report on project delivery metrics and success criteria results, while regularly maintaining project portfolio data in the supporting technology solution

Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, excellence, while fostering cross-functional knowledge sharing among team members

Drive client satisfaction by ensuring the delivery of high-quality services that meet or exceed client expectations, while developing a trusted advisor relationship with assigned customers

Requirements

Knowledge, Skills, and Abilities:

Demonstrated proficiency of project management methods, practices, tools and techniques

Proven experience as a project manager, preferably in a services organization or a similar industry

Knowledge of or ability to learn Data Innovations’ products

Ability to successfully translate contract terms and conditions

Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset

Strong leadership and diplomatic skills with the ability to inspire and motivate teams to achieve project goals

Excellent leadership, communication (verbal, written, and presentation) and interpersonal skills

Self-motivated, decisive, with the ability to adapt to change and competing demands

Team-building skills with technical and non-technical staff

Some experience with Microsoft Project, Excel, Word, and Power Point

Satisfy travel requirements (maximum 15% of travel required), which may include travel outside of normal business hours – including evenings and weekends

Must be willing to comply with and pass regular background checks and drug and/or alcohol screening(s) as required by customer contracts

Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings, and vaccine requirements as required by customer contracts

Must comply with company vaccination policy

Education and/or Experience

Bachelor’s degree in business management, or related field with 3+ years of experience OR a combination of education and related working experience from which comparable knowledge and skills can be acquired.

3+ years’ experience managing projects and/or leading project teams both while serving internal and/or external customers.

Physical Requirements /

Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position…