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Second-Line IT Service Desk Technician

Job in Colchester, Chittenden County, Vermont, 05446, USA
Listing for: Colchester Institute
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A prominent educational institution in Vermont is looking for a Service Desk Technician - Second Line to provide first and second line technical support to staff. The role involves resolving incidents through efficient service delivery while ensuring users have reliable IT services. Ideal candidates will possess experience with IT Service Management tools and customer service, along with BTEC level 2 or CompTIA A+ qualifications.

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