Engagement Administration Apprentice

Join Colchester Institute - Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking an Employer Engagement Administration Apprentice to join our team. In this role you will provide professional and responsive support for the Employer Engagement team and be the first point of contact for employer enquiries. You will be responsible for efficiently managing communications, coordinating appointments and meetings for Account Managers, and supporting employer relationships through timely follow-up and scheduling of feedback meetings.

• Manage the employer engagement team inbox, voicemails and calls, supporting with enquiries where possible and signposting to account managers.
• Manage enquiries and bookings for full cost course, including providing joining instructions and guidance in a timely manner.
• Meet and greet delegates for any full-cost courses or events.
• Support with Colchester Institute events, offering support for employers and attendees.
• Support with external events, representing the college in a professional manner.
• Liaise with suppliers for events, such as catering, or external trainers.
• Lead sourcing and prospecting companies, in line with local skills improvement plans and college targets.
• Communicate with existing apprenticeship employers to schedule employer feedback meetings for Account Managers and reach out to newly sourced companies to set up meetings with Account Managers.

• Skilled in use of Microsoft IT packages
• Strong written and verbal communication skills
• Ability to offer high levels of customer service
• Understanding and commitment to safeguarding the welfare of children and vulnerable adults, creating a safe learning environment.

• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent.

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!