Ecommerce Lead

Job Purpose

To help accelerate the performance of our online channels. If you’re data-driven, passionate about ecommerce growth, product optimisation, and delivering a great customer experience, this could be the perfect next step.

Based at the Ardleigh depot, Colchester with travel to other depots as required.

This is a full time role, working 39 hours per week.

• Manage and optimise the Tuckwells’ Ecommerce platforms, ensuring strong product listings, pricing, and merchandising.
• Use analytics to drive improvements in conversion, order value, and customer retention.
• Support growth across retail, turf equipment, and parts, working closely with our Retail Manager, Head of Turf, and Aftersales Sales Manager.
• Collaborate with our digital agency and marketing team on site improvements, SEO and traffic-driving activity.
• Support the Ecommerce Logistics Coordinator with fulfilment when needed.

• 3+ years experience working with ecommerce platforms and driving consumer sales.
• Strong analytical skills and confidence using ecommerce data tools.
• Great organisation, communication, and the ability to manage multiple tasks.
• A proactive, commercial mindset and enthusiasm for improving the digital customer journey.
• Strong written communication skills with excellent attention to detail.
• A full and valid driving licence is required.

We offer Company benefits such as:
Healthshield Cash Back Plan, Employee Assistance Program, Long Service awards, Financial Wellbeing meetings, company pension scheme, paid holiday plus bank holidays.