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Helpdesk Team Lead: SLA & Performance

Job in Colchester, Essex County, CO1, England, UK
Listing for: Sodexo Group
Full Time position
Listed on 2026-03-14
Job specializations:
  • Management
Job Description & How to Apply Below
A leading services company in Colchester is seeking a Helpdesk Supervisor. This role involves managing a team to ensure service excellence in a fast-paced environment. Key responsibilities include supervising daily operations, acting as a customer interface, and monitoring team performance. Ideal candidates will have strong IT skills and proven team management experience. Benefits include mental health support, financial tools, and a comprehensive employee assistance program.
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