Systems Training Manager

Overview

Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an outgoing Systems Training Manager to become a part of our hardworking team! Are you ready to help us provide exceptional care to our residents?

Our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and, with a vast network of care homes and a diverse range of support functions, we’re on a mission to find exceptional talent to join us on our journey.

The role will lead the design, delivery, and evaluation of training programs across the business to ensure colleagues have the skills and knowledge required to use the company’s business systems.

• Develop and implement a comprehensive training strategy and plans aligned with company goals.
• Conduct training needs analysis in collaboration with operational directors and department heads.
• Design, deliver, and evaluate training programs using various methods (including classroom, e-learning, workshops, floor walking).
• Ensure all mandatory and compliance training requirements are met across the business.
• Manage the creation and maintenance of training materials, user guides, and documentation.
• Monitor and report on training effectiveness, including post‑training evaluations and performance metrics.
• Ensure training delivery complies with health and safety standards and data protection regulations.
• Advise on business continuity planning including ensuring continuity of processes throughout holiday periods, staff absences and abstractions.
• Manage the training sub‑team in the Business Systems team.
• Attend and contribute to Business System team meetings.

• Able to travel to residential care homes and other Care UK sites.
• Experience in using and training a wide range of business systems.
• Proven experience in designing and delivering training programs.

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you’re ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!