Assistant Lettings Manager

Job Title: Assistant Lettings Manager

Location: Blackheath Village

Brand: John Payne

Salary: OTE: up to £60,000 per annum

Hours: Monday to Thursday from 8:30am to 6pm, Friday 8:30am to 5pm and Saturdays from 9:30am to 4:30pm (day in lieu).

Contract Length: 12-month fixed term contract

Driving Licence: Must have a full UK Driving Licence & access to own car.

Renowned as market leaders, The Acorn Group is London's largest multi‑brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

We are looking for a driven and experienced Assistant Branch Manager to support the day‑to‑day operations of our busy estate agency branch. This is a key role for a confident property professional, who thrives in a target‑driven environment and is ready to take the next step in their career. Working closely with the Branch Manager, you'll be instrumental in managing the sales team, growing the branch's market share, and maintaining exceptional levels of customer service.

• Support the Branch Manager in leading and motivating the team to achieve branch and individual targets.
• Carry out valuations and win new instructions.
• Assist with managing staff performance, training and development.
• Monitor and drive the sales pipeline to ensure that targets are met.
• Handle negotiations and close deals effectively.
• Deliver exceptional customer service and resolve client issues proactively.
• Ensure compliance with industry regulations and company procedures.
• Contribute to marketing strategies and local business development.
• Conduct viewing appointments and provide expert guidance to clients.
• Negotiate offers and liaise with solicitors and mortgage brokers right through to sales conclusion and handing the keys to the buyer for move in.
• Stay up to date with local market trends and property values.
• Generate business referrals to other divisions of The Acorn Group.

• Proven experience in estate agency (minimum 2‑3 years), ideally with some leadership responsibilities.
• Strong knowledge of the property market and the local area.
• Excellent communication, negotiation and organisational skills.
• A target‑driven mindset with a passion for sales and customer service.
• Ability to lead by example and support team growth.

• Proven track record for career growth and advancement within the company.
• Market leading training and ongoing professional development.
• Supportive and collaborative team environment.

• Structured training & support through The Acorn Academy.
• Excellent opportunities for career progression.
• Fabulous rewards and incentives for Top achievers.
• Annual Awards Ceremony.
• An excellent, uncapped commission structure with further bonuses.
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Access to an Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.

• Mid‑Senior level

• Contract

• Sales and Management

The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.