Customer Service Assistant

Company Overview

Sports & Playground Services UK Limited is a specialist company providing nationwide repair, servicing, and maintenance for sports equipment. Based in Colchester, Essex, the team has extensive experience supporting sports facilities for schools, gymnasiums, play areas, and more.

You will be responsible for pricing repair quotations for sports and PE equipment as identified in the technician's safety inspection report. Liaising with suppliers to obtain pricing for bespoke sports and PE parts and providing updates to customers on the status of their orders. Dealing with customer enquiries and generally assisting with daily office tasks.

• Strong interpersonal skills and a customer-first attitude.
• Experience in providing excellent customer support and service.
• Proficiency in communication skills, both verbal and written.
• Ability to resolve customer concerns effectively and maintain satisfaction.
• Organizational skills and the ability to handle multiple tasks with attention to detail.
• Experience in sports or fitness equipment services is a plus.
• Proficiency with office tools and software is beneficial.

Full time - Monday to Friday - 08.00am to 4.00pm.

• Company pension scheme.

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