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Automotive Helpdesk Engineer; with Spanish
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-01-13
Listing for:
MSX International Inc.
Full Time
position Listed on 2026-01-13
Job specializations:
-
Engineering
Technical Support
Job Description & How to Apply Below
As the Automotive Helpdesk Engineer you will liaise with Dealership personnel at all levels, with Team Leader(s) / Project Management on Vehicle Case Histories, trends and analysis, and with Customer Engineers / Staff on all issues associated directly with Helpdesk obtaining clarification from the Group Leader / Team Leader / Project Management, if required. Other responsibilities will include:
- Record data as required into a computer system
- Participate in training / product information exchange with appropriate data sources for up to 4 weeks per year including overnight stays as required
- Accept other assignments (responsibility for items of equipment, literature, Customer data systems, analysis, investigation, ISO
9000 etc.) as determined by the Group Leader / Team Leader / Project Management - Write and circulate data to other Helpline Engineers / Project Management / Customer / Customer Dealer staff when necessary
- Complete and provide information for Company documentation as necessary (Travel Expense Reports, Corrective Action Requests, Timesheets etc.)
- On an exception basis, make travel arrangements and any other ad hoc duties as required
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