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Complaints Handler - Customer Experience; Hybrid
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-03-09
Listing for:
Arc Legal Group
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading insurance provider is seeking a Complaints Handler in Colchester to manage customer complaints with care and clarity. The successful applicant will take ownership of issues from receipt to resolution, ensuring compliance with regulatory expectations while providing a positive customer experience. Ideal candidates should possess strong communication skills and experience in a regulated environment.
This role offers the opportunity to work in a hybrid model, contributing to a team undergoing significant operational change.
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