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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Technical Support

Customer Experience Lead & Training Specialist

Job in Colchester, Essex County, CO1, England, UK
Listing for: Brights Hardware
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading hardware retailer in Colchester is seeking an Administrative Support professional for their Customer Experience department. The role involves ensuring the achievement of Service Level Agreements and performing various duties such as reporting, training, and customer service activities. Candidates should have at least 4 years of experience in Customer Experience, strong leadership skills, and proficiency in Microsoft Office. This position is crucial for maintaining excellent customer satisfaction and operational efficiency.
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