SAP Lead

We are seeking a highly experienced and hands-on  SAP Lead  to lead our Business Applications landscape, including  SAP S/4

HANA, Point of sale, CRM  and other enterprise systems. The role will lead a team of 6–10 members and be responsible for end-to-end ERP governance, SAP process optimization (FICO/MM/SD), vendor coordination, new development initiatives, and integration management across retail operations. The ideal candidate must have  completed 1–2 full-cycle SAP implementations  and possess strong expertise in  SAP S/4

HANA configuration (CBC) , particularly across  MM, SD, and FICO  modules.

Key Responsibilities
Lead and manage a team of 6–10 ERP/POS support and functional consultants.
Define ERP and application strategy aligned with business objectives.
Act as a single point of accountability for SAP, POS, CRM, and integrated applications.
Establish governance framework, SLA management, and performance KPIs
Lead configuration and optimization of:
-> FICO (Finance & Controlling)
-> MM (Materials Management)
-> SD (Sales & Distribution)

● Knowledge and involvement in:
-> CBC (Central Business Configuration) setup and changes
-> Business process design and re-engineering
-> Integration between modules

● Drive enhancements, testing, and rollout activities.

● Ensure compliance with SAP best practices.

● Lead at least 1–2 full-cycle SAP implementations (Design → Build → Test → Deploy → Hypercare)

● Oversee Wondersoft POS support and issue resolution.

● Manage POS integration with SAP and other systems.

● Coordinate with vendor for:
-> Custom development
-> Enhancements
-> Bug fixes
-> Version upgrades

● Monitor sales billing, stock transfer, and reconciliation flows.

● Manage SAP partners, POS vendors, CRM vendors, and third-party system providers.

● Define scope, timelines, and deliverables for new developments.

● Evaluate and onboard new technology partners when required.

● Negotiate contracts and ensure SLA adherence.

● Oversee CRM implementation and optimization (B2B/B2C flows).

● Ensure integration between CRM, SAP, POS, and analytics platforms.

● Support business teams with reporting, dashboards, and automation.

● Drive adoption of digital tools across departments.

● Ensure seamless data flow between:
▪ SAP
▪ POS
▪ CRM
▪ Planning & allocation systems
▪ Third-party integrations

● Identify process gaps and recommend system-driven improvements.

● Lead API/integration architecture discussions with internal and external teams.

Required Experience

● 10–15+ years of ERP experience, with at least:
▪ 6+ years in SAP MM/SD/FICO
▪ 3+ years in SAP S/4

HANA Preferably in Public Cloud

● Completed 1–2 full-cycle SAP implementations (mandatory).

● Knowledge in CBC (Central Business Configuration).

● Strong functional knowledge of:
▪ Retail processes
▪ Inventory management
▪ Procurement cycle (PR → PO → GRN → Invoice)
▪ Sales cycle & revenue recognition
▪ Financial closing processes

● Experience handling POS systems

● Experience managing CRM platforms