Security Officer III

Security Officer III Internal Only Department Only

• Facility Kootenai Health
• Department Security Services
• Schedule/Shift/Hours PRN - (As Needed) - Variable

Position Summary

Under limited supervision, position is responsible for the physical security of Kootenai Health’s main campus, clinics, and all leased spaces, to include Coeur d’Alene, Post Falls, and Hayden locations. Assists medical staff in maintaining a safe environment for patients, staff, and visitors within its legal boundaries. Serves as a training and informational resource to team members. Supports KH staff by acting as the point of contact for elevated incidents which do not require supervisor involvement.

Maintains daily operations of the officers working on the assigned shift. Assists the security supervisor as needed.

Responsibilities

• Conducts training of new officers in conjunction with the security training officer; completes daily documentation
• Assists supervisor in scheduling adjustments; monitors and maintains staffing needs that arise during shift
• Responds to all high-level incidents as possible
• Participates in daily team huddle and organization safety huddle; determines backup coverage when unavailable to ensure attendance
• Works in a manner that is compatible with Kootenai Health's culture and service orientation
• Patrols hospital buildings and grounds, provides escorts for employees and visitors
• Responds to emergency calls and assists in restraining aggressive patients, if needed
• Weapons secure and releases in accordance with practice
• Exercises independent judgment in the course of carrying out overall responsibilities
• Public Relations are a key factor of this position
• Assists Law Enforcement on campus
• Makes arrests for involuntary holds as deemed necessary
• Deploys officers on assigned shift; completes daily post schedule and observation reports
• Dispatching functions to include dispatching officers throughout multiple locations
• Monitors multiple systems including camera systems, fire systems, infant abduction alarms, panic alarms, building alarms, and outgoing emergency calls
• Conduct searches of some clients, patients, and belongings, to include confiscation of drugs and drug paraphernalia
• Provides assistance with jump starts and lockouts
• Addresses parking problems and issues citations
• Communicates with patients, visitors, providers and staff via telephone, radio, and in person
• Enforces Kootenai Health no-smoking policy
• Work situations are a variety of routine and non‑routine situations and functions requiring a service‑oriented individual with good judgment and confidentiality
• Identifies and distinguishes individuals through camera system and in person
• Detects and responds to alarms/calls through overhead call and radio systems
• Provides written evaluation input to supervisor for all assigned officers
• Kootenai Health operates 24 hours per day 365 days per year; operational needs of department may require that you be available to work all shifts, weekends and holidays to meet the needs of the patients
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Relies on experience and judgment to plan and accomplish goals
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications

• Associate degree preferred
• Prior Military, Law Enforcement or Security background preferred
• Minimum 12 months’ security officer experience at Kootenai Health required; 2 years’ experience preferred
• Prior completion of Kootenai Health preceptor training required
• Must have and maintain a valid driver's license, and good driving record
• Must be 23 years of age or older for auto insurance purposes
• Must successfully pass an extensive background investigation
• BLS required
• Must maintain current certification for MOAB, handcuff, baton, and CS spray
• Must be able to manage multiple responsibilities at once and shift priorities as needed
• Successful completion of Hospital Security Officers Supervisor Training Program and receipt of certificate through the International Association for Hospital Security and Safest Foundation within 90 days of…