KOI Outpatient Imaging Services Coordinator

• Department KOI - Imaging Services - Ironwood
• Schedule/Shift/Hours Full Time - Variable

Position Summary

Responsible for coordinating all administrative and support functions related to outpatient imaging services, including scheduling, registration, order processing, and insurance verification for X-ray, Fluoroscopy, Mammography, Dexa, Ultrasound, CT, MRI, Nuclear Medicine, and PET. Ensures accurate documentation and communication across all imaging modalities while delivering exceptional customer service.

Responsibilities

• Complies with all Kootenai Health confidentiality and HIPAA standards

• Functions as the communication center for outpatient imaging, coordinating between patients, technologists, radiologists, and referring providers

• Obtains orders, imaging history, and medical necessity documentation as required. Verifies and transcribes imaging orders into EHR systems

• Understands and applies modality-specific imaging order protocols; edits and verifies orders ensuring compliance with modality-specific protocols and troubleshooting discrepancies

• Provides patients with detailed exam instructions and imaging safety screening documentation, such as safety questionnaires and prep forms

• Ensures patient demographics and insurance information is maintained in appropriate EHR systems

• Communicates basic financial policies pertaining to insurance coverage, collects copays, and self-pay payments

• Familiar with standard concepts, practices, and procedures within the field

• Relies on experience and judgment to plan and accomplish goals

• Regular and predictable attendance is an essential job function

• Performs other related duties as assigned

• Competent to meet age-specific needs of the unit assigned

Requirements and Minimum Qualifications

• High school diploma or equivalent preferred

• 2 years’ experience as a Health Unit Coordinator, Administrative Assistant, Scheduler OR an equivalent combination of related education and experience required.

• Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred

Working Conditions

• Must be able to lift and move up to 10 lbs

• Must be able to reach arms above or below shoulder height

• Must be able to maintain a sitting position

• Typical equipment used in an office job

• Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility.
  
  Benefits begin on the 1 st of the month following 30 days of employment.
• Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
• Robust and interactive employee referral program
• And much more

If you strive to be an integral part of a high-quality healthcare system like…