Supervisor Laboratory Support Services

Position Summary

Organizes and directs the daily activities of pre‑analytical laboratory areas and staff (e.g. phlebotomy, specimen processing, lab front desk) in the inpatient and/or outpatient setting.

• Responsible for supervising laboratory personnel performing specimen collection, processing, and providing clerical support
• Works closely with the other support services supervisors to ensure operational alignment of sites and shifts
• Works with other technical supervisors to ensure processing meets the needs of technical testing in all departments
• Serves as resource and role model per Kootenai Health standards
• Observes and performs troubleshooting procedures for specimen collection, processing, and reporting problems, and institutes corrective actions
• Performs a variety of tasks
• A certain degree of creativity and latitude is required
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Relies on experience and judgment to plan and accomplish goals
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

• Associates degree required; 2 years’ related experience may be accepted in lieu of an Associate’s degree
• Continuing education and certification following hire strongly encouraged
• Minimum 3 years of pertinent full time laboratory experience required in addition to education requirement
• Phlebotomy or related medical/laboratory certification preferred

• Must be able to maintain a sitting position
• Typical equipment used in a clinical job
• Must be able to lift and move up to 25 lbs
• Must be able to stoop, crouch, or bend

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full‑time employees. For part‑time employees, we offer the same plan options with affordable part‑time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well‑being resources and telemedicine service options to all employees, regardless of benefit eligibility.

Benefits begin on the 1st of the month following 30 days of employment.

Competitive salaries with night, weekend, and PRN shift differentials

An award‑winning and incentive‑driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching

Employees receive discounts at The Wellness Bar, PEAK Fitness, and more

Robust and interactive employee referral program

And much more

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high‑quality, person‑centered healthcare team, we can’t wait to meet you!

Apply today! Please contact the HR Front Desk at 208‑625‑4620 or email careers with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we’ll help you pay for it

Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre‑tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3‑6 percent.

• Tuition assistance and career development programs
• Robust Retirement Plan
• Night, weekend and PRN shift differentials

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