Sales Engineer

Job Description
Position Title:
Sales Engineer

$82,976 to $113,076 annually DOE, plus target commission of $20,000 annually

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid

sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and

education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are

delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by

mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR,  MT,

so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide

customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put

ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and

we support our employees to implement solutions that elevate the experiences of our customers and

coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers
- and each other - better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a

corporation.

Job Summary

The Sales Engineer serves as a trusted technical advisor, aligning Ziply Fiber's solutions with customer

business goals across networking, software, and cloud. This role partners closely with sales teams to

identify customer needs, craft tailored solutions, and effectively communicate the value of Ziply Fiber's

services. As a key customer-facing expert, the Sales Engineer drives technical conversations, overcomes

objections, and contributes to business development strategy.

Essential Duties and Responsibilities:

The

Essential Duties and Responsibilities listed below are a range of duties performed by the employee

and not intended to reflect all duties performed.

• Leads and facilitates analysis of customers business needs in person or through collaboration

tools to develop solution strategies based on knowledge of customer's technology environment.

• Initiates and develops strong customer relationships and act as a customer advocate within Ziply

Fiber to ensure the delivery of an exceptional customer experience.

• Prepare technical proposals and presentations for customers and provide limited scope

responses to service and industry questions.

• Actively participate in account, module, and market planning meetings.

• Develop responses to client issued Requests for Proposal/Information through design and

thought leadership.

• Deliver both formal and informal presentations which effectively represent the industry positioning

and capabilities of Ziply Fiber, and the business value and ROI of service offerings proposed to

customers.

• Develop statement(s) of work, scoping and design documentation, solution summaries,

operational support detail, and other technical documentation to outline delivery and life cycle of

services proposed to customers.

• Participate in relevant market, industry, or technology organizations / associations, marketing

events, and trade shows.

• Provide basic service, capability, technology, and industry training to internal and external groups.

• Performs other duties as required to support the business and evolving organization.

Qualifications:

• High school diploma or GED required.

• Bachelor's degree in engineering or related technical field or equivalent work experience

required.

• Minimum of seven (7) years' experience in technology engineering pre-sales or equivalent

experience including consulting or professional services required.

• Minimum of one technology domain certification preferred (CCENT, CCNA, CCDA, CCNP, AWS,

Solutions Associate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced technology

domain certification (CISSP, CCIE, AWS Solutions Architect, PMP,…