Housing Attendant - Nights

Note to internal applicants: If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please  to apply internally.

This position will be based out of downtown Coeur d'Alene, not on Gozzer Ranch Golf & Lake Club Property. Discovery Land Company creates one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.

At Gozzer Ranch we believe that meeting the mission stated above is a promise we deliver on every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations, operating from our company’s unwavering values, learning, growing, and adjusting as we go.

As an Employee Housing Attendant for Gozzer Ranch, you will be part of creating the Gozzer Ranch experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values.

• Key Area #1:
  Employee Experience, Vibe and Teamwork
  • Always provide our employees with prompt and professional service.
  • Provide a safe, inclusive community and support culture of well-being.
  • Work intentionally to include ALL Gozzer Employees.
  • Create good working relationships with ALL Gozzer Employees.
  • Maintain a courteous attitude toward ALL Gozzer Employees.
• Key Area #2:
  Employee Support
  • Assist and resolve all employee housing-related inquiries and requests in a timely manner whether in-person, via phone, or via email.
  • Document all applicable employee housing-related inquiries and requests for future reference.
  • Communicate and escalate employee housing-related inquiries and requests as needed to the applicable and appropriate channels in a timely manner.
• Key Area #3:
  Employee Housing Support
  • Supporting operations at the “Ranch House” employee housing, including but not limited to:
  • Evening and late-night supervision of all activity at the “Ranch House” including enforcement of tenant quiet hours and requests for non-tenants to leave the property. Escalations to management, club security, and law enforcement as needed.
  • Overall daily supervision of in-season, active employee housing at the “Ranch House” to ensure a constant presence and a safe, professional environment.
  • General cleaning, organization, and upkeep of property as outlined in daily responsibilities and checklists, including dining/cooking/bathroom/laundry/lounging/storage areas, basic yard work and landscaping, and basic maintenance around facilities.
  • Assist management with keeping an updated occupancy calendar to plan, schedule, and coordinate all employee housing arrivals and departures, including move-in and move-out cleaning.
  • Assist with employee arrivals and move-ins by helping them settle in, showing them around, and communicating “Ranch House” expectations.
  • Reminders and enforcement of “Ranch House” expectations; escalate issues to management as needed.
  • Scheduling, communicating, and conducting “Ranch House” room inspections and communicating results to management.
  • Managing the check-out and return of company equipment and amenities to employees (e.g., bicycles, paddleboards, games).
  • Communicating any required maintenance and extra cleaning tasks to management so submissions can be made to the Facilities team via the Maintain
    
    X portal.
• Key Area #4:
  International Employee-Specific Support
  • Assist with the coordination of travel, arrival and housing move-in of international program employees.
  • Assist international employees with steps required for U.S. worker documentation with appropriate government agencies (Social Security administration), and assist with setting up U.S. bank accounts.
  • Assist with planning, scheduling,…