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Sales Support Associate; Entry-Level
Job in
Cockeysville, Baltimore City, Maryland, 21030, USA
Listed on 2026-02-03
Listing for:
A&A Global
Full Time
position Listed on 2026-02-03
Job specializations:
-
Sales
Office Administrator/ Coordinator -
Business
Office Administrator/ Coordinator
Job Description & How to Apply Below
Since 1938 Reinh A&A Global Industries has been a family owned and operated leader in the bulk vending, toys and candy, amusement, and redemption industries. With a rapidly growing novelty candy division, we continue to deliver innovative licensed and proprietary products enjoyed by customers across the world. Our teams are driven by creativity, collaboration, and a shared commitment to excellent customer service and impactful product development.
Position Overview Product and Vendor Coordination- Facilitate new vendor and new item setup processes from onboarding through ordering and shipment
- Manage requests for product information, digital assets, samples, and related documentation
- Coordinate product data for export customers and trade shows
- Support urgent projects and ensure deadlines are met through timely communication
- Assist in creating and maintaining sales tools including forms, pricing sheets, and presentations
- Maintain and expand GDSN catalog management
- Communicate product information to Marketing, Sales, and Creative teams
- Maintain the sample room and assist with merchandising candy products in the showroom
- Oversee website and portal content for accuracy and ensure updates are completed promptly
Customer Support
- Respond to customer inquiries and complaints within 24 hours with a focus on resolution and customer satisfaction จ้
- Proficiency in Microsoft Office Suite with Excel and PowerPoint skills
- Familiarity with Photoshop preferred
- Strong organization, accuracy, and attention to detail when working with large datasets
- Ability to prioritize, multitask, and manage projects in a fast paced setting Strong communication, follow up, and customer service skills
- Ability to work both independently and collaboratively with teams, vendors, and management
- Ability to quickly learn and navigate website portals
- Experience with Canva, , and Rocket or Word Press sites is a plus
- High School Diploma required
- Hourly Rate: $21.60 - $24.05
- 401(k) with company match
- Flexible Spending внес (FSA)
- Voluntary benefits
- Life insurance
- Vacation and paid time off
- On site fitness center
- Entry level
- Full‑time
Position Requirements
10+ Years
work experience
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