Customer Service Associate, Business Insurance

Customer Service Associate, Business Insurance

Join to apply for the Customer Service Associate, Business Insurance role at Marsh McLennan Agency.

As a Customer Service Associate on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits—all while maintaining the highest level of accuracy.

We’d love to meet you if your professional track record includes these skills:

• High school diploma required.
• Two (2) years of Customer Service experience.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelors degree preferred.
• Two (2) years of Business Insurance experience.
• Property & Casualty license (or ability to obtain within 90 days).
• Experience working with EPIC.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $40,200 to $74,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.