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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Hybrid Inbound Support & Sales Specialist

Job in Cockeysville, Baltimore City, Maryland, 21030, USA
Listing for: The Agora Companies
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A publishing group is seeking a Customer Service Representative to join its team in Cockeysville, Maryland. This full-time role offers substantial growth opportunities and focuses on inbound sales and customer support. The ideal candidate will have 1-2 years of customer service experience, excellent communication skills, and a strong problem-solving mindset. The position includes resolving customer issues, assisting with account inquiries, and educating customers about product value.

Comprehensive benefits are offered, along with a hybrid work arrangement.
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