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CX Analytics & CRM Specialist

Job in Cockeysville, Baltimore City, Maryland, 21030, USA
Listing for: EA Engineering, Science, and Technology, Inc., PBC.
Full Time position
Listed on 2026-02-06
Job specializations:
  • Business
Job Description & How to Apply Below
A leading environmental services firm in Cockeysville, MD, is seeking a skilled Analyst to manage and optimize its customer experience strategy. Responsibilities include overseeing CRM platforms, training users, and providing actionable insights through data analysis. The ideal candidate will have a Bachelor's degree in Business or Marketing, 5+ years of CRM experience, and excellent communication skills. Competitive salary and comprehensive benefits package offered.
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