Competence and Verification Manager

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

To ensure that all safety‑critical and operational staff within the organisation maintain the required competence standards in accordance with industry regulations, company policies, and Railway Group Standards.

The role provides independent verification and assurance that competence management systems are robust, effective, and consistently applied, supporting compliance with legal obligations and enhancing safety. This includes auditing, monitoring, and reporting on competence frameworks, identifying gaps, and recommending improvements to mitigate risk and drive continuous improvement in workforce capabilities within rail and terminal operations.

• Work with the sites to ensure a robust Health and Safety system is in place across Intermodal Operations incorporating regular updates to Risk Assessments, Safe Systems of Work, Staff Training and Competence, including regular briefings to ensure Group safety targets are exceeded.
• Ensure continuous improvement and provide independent advice, guidance, planned monitoring and verification of Safety Critical assessors and trainers.
• Positively represent Freightliner Limited in necessary industry group areas of responsibility.
• Manage and own the competence management system where necessary oversee system delivery and performance through external suppliers and service partners.
• Develop monthly reports including performance against pre‑determined KPIs monitoring progress and facilitating regular reporting to illustrate key trends to inform strategy and planning within the business.
• Undertake regular competency audits, managing internal communication on related matters, including alerts, advisories, engagement and events. Coordinate internal governance systems including formal meetings and documentation.
• Take a key role in supporting an information‑based strategy of continuous improvement.
• Actively promote engagement, communication and dialogue within the Intermodal Logistics team for the benefit of information flow, to embed best practice and to solidify management control and commercial and operational direction of the business.
• Get involved in any ad hoc projects, including M&A activity, as may be required, from time to time.
• Lead by example and take proactive steps to motivate and communicate with all employees, being visible to all employees across operational territories.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated in pursuance of the overall business objectives of the organisation.

• Responsible for maintaining the Verification policy to ensure it is in line with the regulations and standards for Safety Critical workers operating on the Railway.
• Drive competence standards through periodic assessments and maintain robust records to ensure continuous compliance to the relevant safety standards.
• Deliver assurance checks and audits in accordance with company and industry standards to ensure the requirements of the Safety Management System are met.
• Responsible for maintaining and ensuring that Competency records are accurate up to date and updated within the Competency Management System.
• Collaboration with internal external stakeholders to develop strong relationships for future business and to understand current needs and explore potential.
• Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines whilst making key decisions and delegating where appropriate.
• Excellent data management,…