Internal Sales Representative - Conversion Expert

Join a Fast-Moving Print Manufacturer in a High-Impact Sales Role

We’re a modern, growing print and display manufacturer serving agencies, print resellers and sign companies across the UK. As the business continues to grow, we are strengthening our sales function with a dedicated
Internal Sales Representative (Conversion Expert).

This is not a cold-calling role.

It is a high-intent, inbound-conversion position focused on helping customers who have already shown interest, submitted a quote, created a cart, or engaged with our products.

Your role is to respond quickly, support customers through the buying process, and help convert warm opportunities into orders.

• Follow up with customers who request quotes
• Help customers finalise specifications and place orders
• Call customers who have started, but not completed, an online order
• Engage logged-in users who show buying intent
• Provide guidance on products, options and turnaround times
• Prioritise warm, high-value opportunities
• Keep accurate notes and follow-up tasks in our internal system
• Work collaboratively with colleagues in production and customer service

This is a structured role focused on excellent communication, commercial awareness, and consistent follow-through.

• Confident, friendly and proactive on the phone
• Comfortable working to targets and structured workflows
• Able to prioritise tasks and manage multiple conversations
• Organised, persistent, and commercially minded
• Strong communicator across phone, email and messaging
• Someone who enjoys helping customers make decisions
• Able to pick up product knowledge quickly

Experience in sales, telesales, inside sales or account management is beneficial but not essential.

• Living Wage–aligned base salary
• Expected OTE of £32K–£36K
  through performance bonuses
• Structured training and full product knowledge support
• Strong team culture and modern working environment
• Opportunity to develop into senior sales positions
• Stable working hours with no weekend work
• Role with a direct impact on business growth