IT Support Engineer

Be-IT – Coatbridge, Scotland, United Kingdom

Location: Coatbridge

Salary: Up to £45,000 + Benefits

Contract: Full-time on-site

Are you passionate about technology and problem-solving? We’re looking for an experienced IT Technician to provide technical support, maintain IT infrastructure, and ensure systems run efficiently across the organisation.

• Deliver 1st & 2nd line support for hardware, software, and network issues.
• Install, configure, and maintain Windows and Linux systems, printers, and peripherals.
• Administer Active Directory, DNS, DHCP, and network services.
• Manage VMware vSphere and other virtualization technologies.
• Troubleshoot PC hardware, perform repairs, and monitor system health.
• Assist with IT security measures, backups, and disaster recovery.
• Document technical issues and provide training to staff.
• Support the implementation of the IT roadmap and ensure compliance with security policies.

• Windows Server
• Active Directory
• PC diagnosis & hardware troubleshooting
• VMware vSphere (or similar)
• Networking – Switching, routing, VLANs, DNS, DHCP
• Patch management & vulnerability remediation
• Antivirus solutions
• Backup & disaster recovery
• Knowledge of Cyber Essentials Plus
• RAID configurations, NAS management
• Experience with in-house and third-party software
• Proficiency in Microsoft Office applications

• Minimum 3 years’ experience in IT support.
• Strong communication and problem‑solving skills.
• Ability to work independently and under pressure.
• Enthusiasm for technology and continuous learning.

• Be part of a collaborative team that values innovation.
• A chance to make a real impact on our IT systems and security.
• Flexible working hours – half day every Friday and ability to accrue flexi hours.

If this sounds like the right role for you, please get in touch at