Benefits Manager

Summary

This position is responsible for managing all benefits operation activities and initiatives. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise:
We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of:
  Welcoming, Proactive, Seamless, Personalized and Valued.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.
• Be knowledgeable of all Benefit Plan Levels and programs.
• Administer all Tribal Members and team member benefit programs (Medical, Dental, VSP, COBRA, Life Insurance, Voluntary plans, EAP, etc.), including eligibility, enrollment, life events, terminations, and communication via employer portal.
• Lead Open enrollment to include planning, organizing and communication efforts.
• Assist with developing a Strategic Plan for management to improve Benefits programs, including but not limited to clearing up Financial Issues related to all approved benefits (Medical, dental, vision, and other programs).
• Oversee the implementation of all wellness initiatives.
• Manage leave of absence program by ensuring compliance under state (if applicable) and federal regulations.
• Evaluates policies related to Leaves of Absences and writes new policies or amends existing policies as approved by BDC.
• Present standard financial documents for review of all benefits.
• Prepare weekly, monthly, quarterly and annual reports, including summary reports of needed action.
• Responsible for timely and accurate payment of monthly Medical Claims, Billing of all premiums to entities of the Twenty-Nine Palms Band of Mission Indians.
• Verify and analyze all data prepared from vendors by Benefits staff and convert it into useful information.
• Serve as the primary contact for all vendors for reports, questions or concerns regarding renewal or negotiation of new contracts or agreements.
• Lead PRIMARY internal liaison for all Tribal Members and their families.
• Manage and oversee the Organization’s Benefit platforms, ensuring system compliance with benefits.
• Ensure compliance with Affordable Care Act, ERISA, Department of Labor, and Internal Revenue Service, and federal statutes, COBRA, USERRA, HIPAA, FMLA. (i.e. plan documents, annual 5500 filings, responses to legal agencies, etc.).
• Implements approved departmental policies and procedures.
• Maintain excellent communications with all Directors and Supervisors.
• Monitors all procedures and controls to ensure accuracy, efficiency, productivity, and regulatory integrity is maintained for all work performed with the Benefits staff.
• Prepare necessary data for the budget in area of responsibility.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Help coordinate and supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety…