Store Director

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it is more than that; it is smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities

The Store Director oversees daily store operations and provides leadership and direction to achieve profitable operation of the assigned retail store. The Store Director ensures that the goals of full, fresh, clean, and friendly are achieved and that a positive environment that engages and empowers all team members is maintained at store level. The Store Director is responsible for the development of all direct reports, to include department team leaders and all store team members.

The Store Director is to continually improve the team's capacity for efficiency, effectiveness, service, and meet the company's succession needs. The role is expected to be a role model of the company by driving results while maintaining company core values.

The essential duties and responsibilities of this position include, but are not limited to, the following:

Operational Excellence:

• Responsible for all facets of the store operations including inventory levels, store conditions, loss prevention, and security issues;
• Dedicated to meeting expectations of internal and external Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
• Provides guidance to Assistant Manager and Department Team Leaders to connect the metrics to business processes and focus on continuous improvement strategies to achieve business objectives;
• Partners with the Department Trainers to achieve results;
• Ensures store operations are in full compliance with company, Federal, State, local regulatory safety, labor, workers compensation and health requirements;
• Meets and or exceeds all metrics on the weekly operations dashboard;
• Evaluates and adjusts in-store process (time, tools, MAP);
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members;
• Proactively meets and or exceeds expectations of internal and external customers;
• Performs additional management duties as assigned.

Team Member Development:

• Develops a succession plan for all leadership positions within the store to meet company growth goals;
• Recruits, selects, orients, trains, coaches, counsels, and develops the best Department Team Leaders to achieve store goals and ensure that the store has leadership talent;
• Sets clear improvement performance processes and expectations to Department Team Leaders to improve team member turnover in the store and keeps turnover at company goals;
• Provides advice and assistance to store team to enable completion of responsibilities;
• Develops tactics to promote positive work environment that ensures fair and consistent treatment of all team members and customers; leads by example to have friendly employees.

Leadership & Management

Skills:

• Proven leadership and ability to motivate inspire and create engagement. Exemplifies the desired culture, values, and philosophies of the organization (high ethics, integrity, trust, respect, loyalty, and humility);
• Proven ability to manage stress and remain cool under pressure. Effectively copes with change and leads company change initiatives across the store. Assertive when dealing with conflict and maintains responsibility for outcomes;
• Able to see things in broad/strategic perspective, see trends and future consequences. Develops improvement plans and programs with the Store Director, Department Team Leaders, District Director and Department Director to ensure the store meets objectives;
• Communicates company objectives to Store Team Members;
• Manages and administers a broad range of tasks including resolving complaints, counseling team members on the interpretation of policies and procedures;
• Objectively coaches store leaders and team members through complex and difficult issues;
• Makes recommendations to effective resolve problems or issues, by using sound judgment that is in consistent with company standards, practices, policies, procedures, government regulation or law. Seeks to make decisions in a manner consistent with the job functions and seeks advice as
• Prepares and reviews financial forecasts and performance analysis;
• Delivers the payroll % goals and maintaining payroll management discipline;
• Supports programs to control shrink and contain costs at an acceptable level;
• Reviews Key Performance Indicators (KPI's) with store team…