Coordinator of Volunteers

About Stepping Stones

Stepping Stones is a user‑led organisation that supports people who experience common mental health problems and who reside in West Dunbartonshire. The organisation has been providing services for nearly 35 years and has a range of supports available for people aged 16 years and older. It is managed by an experienced team of staff with support from the Board of Directors and is mainly funded by the West Dunbartonshire Health and Social Care Partnership.

Stepping Stones is dedicated to inclusivity and co‑production, enabling its members to develop services that have a positive impact on mental health and wellbeing.

Hours:

Part time (16 hours per week)
Salary: £30,750 pro‑rata (Approx £14K)

This is an exciting role for a Volunteer Coordinator to join an established and dedicated staff team to provide various opportunities that empower individuals to make a difference in their community and support them to build confidence, skills and pathways for their future. As the Volunteer Coordinator at Stepping Stones you would lead on our new volunteering programme; shaping our volunteer strategy, roles and model, working on recruitment, training, and support of volunteers across our services, events and projects.

You will manage enquiries, build relationships, promote opportunities, supervise and provide guidance, promote training, celebrate achievements and ensure best practice and adherence of relevant policy and procedures throughout volunteering journeys. You will also be responsible for maintaining accurate records, rotas, and evaluations on our CRM database. You will support our Placement Educators who manage Trainees and Volunteer Counsellors in support of our service provision.

At present, Stepping Stones have voluntary roles for individuals to support Group Activities, Counselling, Therapies, Awareness raising and Fundraising. The Volunteer Coordinator will work with colleagues to identify “next steps” pathways for our members, peers and supporters that promote good mental health, wellbeing and recovery. There is an expectation that this role will help to build relationships between services, educators and younger people.

Initially based at our Clydebank office, the role requires flexibility and you will be required to work irregular hours which may include evenings and occasional weekends. Our support services are offered across the West Dunbartonshire area.

This post is ideal for a creative person with volunteer management experience, and a background in the third sector or health and social care, we also welcome those with lived experience or a background in mental health. If you are passionate about people and making a difference, we would love to hear from you.

• Meet and get to know existing Volunteers, Peers, and Members of Stepping Stones.
• Ensure there is appropriate training available for volunteers.
• Celebrate volunteering, recognise their contributions and champion their work.
• Support the individual mental health and wellbeing needs of the Volunteers.
• Provide regular support and supervision to Volunteers.
• Provide Volunteers with access to social, recreational and educational activities.
• Encourage and support the development of peer support throughout the service.

• Establish and maintain strong links and networks with other organisations, both statutory and voluntary.
• Build relationships with local schools and educators.
• Facilitate coproduction with volunteers, members and staff in future service development.
• Contribute to the planning, delivery and day-to-day operation of the services Stepping Stones provides.
• Plan and participate in promoting the services of Stepping Stones – Day to day operations.
• Lead the recruitment process for volunteers and ensure they are appropriately matched and inducted.
• Lead on processes such as PVGs, GDPR, Safeguarding, H&S and regulatory paperwork for volunteering.
• Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.
• Provide support with planning, rotas, risk assessments and budgets…