Operations - Senior Property Manager

OPERATIONS - SENIOR PROPERTY MANAGER – NSA STORAGE

Location:

Clovis, NM – must reside within 20 miles or be willing to relocate to within 20 miles.

Salary: $24.00‑$25.00 per hour.

Facilities:
Three self‑storage properties in the Clovis area. Daily onsite shift for each store on a rotating schedule, including at least one Saturday per month.

• Oversee the overall management of multiple self‑storage facilities, supervising approximately 5 locations and 1+ employees each.
• Foster a culture aligning with NSA’s core values of Integrity, Accountability, Humility, Compassion.
• Host or attend scheduled virtual meetings (weekly to annually) and ad‑hoc meetings as needed.
• Create monthly schedules for business needs and shift coverage.
• Ensure stores are staffed, clean, customers attended to, and calls answered.
• Partner with Recruiting to interview for open positions.
• Develop, performance‑manage, and mentor team members; coach on customer service and retention.
• Ensure team completes new‑hire and ongoing training.
• Ensure compliance with safety standards, operational procedures, and financial goals.
• Conduct monthly audits of each store to verify bank records, tenant accounts, and policy adherence.
• Conduct monthly auctions and ensure compliance with state lien laws.
• Review and monitor maintenance and capital expenses to maintain asset standards.
• Oversee contract and license compliance.

• All work must comply with safety regulations and policies.
• Physical requirements:
  
  extensive walking, stairs, lifting up to 50 lbs, ladder use, outdoor work in all weather.
• Travel by car to facilities; may require rental vehicles or personal vehicles; occasional airplane travel; must be on site 100% of work days.
• Multi‑unit property management experience preferred.
• Management experience of a team of employees.
• Excellent time‑management, multi‑tasking, and scheduling skills.
• Strong customer service, sales, phone, organizational, and computer skills (Microsoft Office, Power BI).
• Accurate record‑keeping, math skills for auditing and cash handling.
• Host/attend virtual meetings; camera use encouraged.
• Reliable vehicle, valid driver’s license, and insurance.
• Pass and maintain a clean criminal background check.
• Work Monday‑Friday 9 a.m.‑6 p.m. and at least one Saturday per month 9 a.m.‑5 p.m.; may be on call for off‑Saturday or Sunday shifts.

• Mid‑Senior level

• Full‑time

• Sales and Management