Splash Shop Supervisor

2026 Splash Shop Supervisor (Manufacturing)

• Greet guests (within 2-3 seconds) who enter the retail location (Splash Shop) with a friendly welcoming smile.
• Retail Supervisor oversees the operation of retail location(s).
• Assist in setting up physical layout of retail locations under direction of revenue manager.
• Scan or type, if necessary, all retail items using the POS system. All transactions should be completed with cash or credit card payments.
• Conduct cash and credit card transactions, maintaining accurate cash handling procedures at all times while ringing all sales transactions into the POS register.
• Provide great customer service by interacting with shoppers in a kind and professional manner.
• Assist guests with lost or missing parents (Code Reverse Adam) or children (Code Adam).
• Conduct sorting of new merchandise received, ensuring price tags and labels are correct.
• Maintain inventory counts and keep a record of all backstock merchandise.
• Organize all merchandise in the storage room (backstock) with co‑workers.
• Receive and stack all new store merchandise and verify they match the purchase order.
• Appropriate handling and storing of received goods and supplies for inventory control.
• Assist with putting away new items & shipments.
• Reticket and reconcile all returned merchandise from the previous day.
• Maintain backstock in an organized and controlled manner that facilitates selling, service, image standards and inventory control.
• Perform other duties as assigned by revenue or other departments as needed.

• Retail experience required (minimum 1 year).
• Supervision of immediate staff required.
• Skill understanding of different Point of Sale (POS) software.
• One year of guest services/hospitality experience preferred.
• Must be hard‑working, detail‑oriented, reliable and have great people skills.
• Must be able to work in high temperatures for long periods while staying hydrated and following safety requirements.
• Must be able to lift up to 25 pounds, bend, stoop, kneel, stretch to unpack and stock merchandise, stand for long periods and walk on uneven surfaces.
• Able to count and accurately manage cash drawer.
• Must be 18 years old or older.
• Pay based on experience.